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INVESTIGATIONS FROM YEAR 2004 To APRIL, 2008

A total of 6,490 complaints were investigated by the Commission during the period.

a) INVESTIGATION OF COMPLAINTS AGAINST STOCKBROKERS

3,040 complaints against Stockbrokers were received and investigated. The complaints are classified as follows:

> Unauthorized/ fraudulent sale of shares by stockbrokers;
> Illegal transfer of shares by Stockbrokers;
> Non-remittance of share sale proceeds by stockbrokers;
> Non- purchase or undue delay in the purchase of shares by stockbrokers on behalf of investor;
> Falsification of clients accounts and ;
> Miscellaneous complaints (among operators).

b) INVESTIGATION OF COMPLAINTS AGAINST REGISTRARS

3,450 complaints received against Registrars. The complaints were in respect of the following:

> Non- receipt of certificates, dividend warrants, bonus or return monies from Registrars
> Non verification of shares by Registrars
> Non- issuance of share certificate by companies

In addition, miscellaneous complaints such as transfer of account in the CSCS, complaints by beneficiaries in respect of deceased investor’s shares and loss of certificates were also investigated by the Division.

The table below gives the breakdown of the cases: